Need a little help?
Are pitches hardstanding?
We have hardstanding electric pitches available, and all Service and Premier service pitches are hardstanding.
Related questions
Can I book more than one pitch?
Can I put my awning up?
Can I put up a pup tent or gazebo?
Am I covered under the cancellation plan?
Of course –the cancellation plan covers the whole party up to the day before your holiday commences against cancellation due to: A. Redundancy or jury service; B. Accident, injury, illness or death of a member of the party or close relation; C. Pregnancy of a member of the party or close relation. If you took out our Cancellation Plan at the time of booking and can provide us with an appropriate authoritative document to confirm the reason for cancellation, you will be entitled to a refund, less the cost of the cancellation plan. Please call us on 01803 843887 if you need to discuss documents which qualify, and make sure you let us know, in writing by email or post, at least 24 hours before arrival, that you would like to cancel your booking. We are sorry, but we cannot allow the cancellation plan to be added more than 24 hours after the booking has been confirmed with deposit and it cannot be added to amended bookings.
Are pets allowed?
Dogs are welcome on Beverley Holidays for touring, camping, selected caravans and lodges. Dog surcharges apply. Maximum of 2 dogs per accommodation. Dogs are welcome in certain areas of Beverley Bay including the bar area of Oceans Bar as well as the adjoining outside seating area, excluding the lower level by the pool and also in the Catch Takeaway on Beverley Park. Dogs are not permitted around the poolside or other park buildings on Beverley Bay.
Dogs are also welcome in the main car park, courtyard area and Reception only on Beverley Park. Dogs must be kept on a short lead under strict control, can only be exercised in the specified area and owners are responsible for cleaning up after their dogs. Dogs are not to be left unattended at any time and noise must be kept to a minimum.
We reserve the right to ask the owner of any dog which causes a nuisance or threat to remove it immediately. We cannot accept any breeds listed under the Dangerous Dogs Act and the breed must be agreed before being allowed onto our holiday parks. Support and assistance dogs must wear their recognisable jacket at all times and the relevant paperwork must be presented on arrival.
Are there irons and ironing boards in the accommodation?
Our holiday caravans do not included these but irons and ironing boards can however be found in the Laundrettes. Our lodges come with an iron and ironing board and there is a Laundrette available on Beverley View.
Are your holiday caravans and lodges close together?
No our holiday homes will be no closer than 5 metres to each other, meaning there is plenty of space between holiday homes to give you confidence that there is sufficient open space between you and your neighbour.
Can I book more than one pitch?
We ask that all pitches are booked under the name of the person or persons staying on the pitch. If booking more than one pitch, please provide individual names and addresses. We do not accept group bookings.
Can I hire a travel cot or highchair?
Travel cots and highchairs are available for hire from Reception at an extra cost, subject to availability, and must be booked in advance. Bed linen for cots is not provided.
Can I put my awning up?
An awning can be put up on the majority of our pitches for an additional nightly charge. Please ask our Reservations Team about prices.
Can I put up a pup tent or gazebo?
Pup tents and gazebos are allowed on the majority of our pitches for an additional nightly charge. Pup tents are for storage only. Please ask our Reservations Team about prices.
Can I request a caravan or lodge?
A £15 supplement applies when requesting a specific caravan, subject to availability. Should we not be able to uphold your request due to circumstances beyond our control, a suitable alternative will be arranged and we will pay back double the supplement. The suitable alternative will be specified by the company. If a suitable alternative cannot be found, we will reimburse you the supplement and difference in accommodation price.
Can I request a pitch number?
A £15 supplement applies when requesting a specific pitch, subject to availability. Should we not be able to uphold your request due to circumstances beyond our control, a suitable alternative will be arranged and we will pay back double the supplement. The suitable alternative will be specified by the company. If a suitable alternative cannot be found, we will reimburse you the supplement and difference in accommodation price.
Can I transfer to 2021?
If you are booked direct to arrive before 4 July, we have made some unprecedented changes to our existing terms and conditions to provide you with the following option?:
(a). Transfer your booking to later: in the season for any time on or after 4 July 2020 and within 12 months of your original arrival date with NO admin fees. You are able to book the same dates next year at the same price, with no extra cost. (Subject to availability. Price match for 2020 is for the same dates, subject to bank holiday changes. For other dates, if the cost of your new holiday is greater, we will do everything in our power to find the best possible price for your new dates. There is no hurry to pay the remaining balance as long as it’s paid 6 weeks before arrival).
(b). Transfer your booking to a holiday credit: which can be used for any stay within 12 months of your original arrival date with NO admin fees. You don’t have to confirm your dates immediately, but the credit will be there ready to be transferred as soon as you have some dates in mind, though this must be redeemed before 31 Dec 2020.
Can we have a barbecue?
Barbecues are permitted, but we ask you not to place them directly onto the ground, decking or picnic benches. Please dispose of them responsibly.
Can we have an early check in?
We have adopted safer stay principles and for 2020 we have amended our arrival times so they are staggered. Please can we ask that you do not arrive at the park earlier than your check in time:
4pm – Comfort and Classic Caravans. All 3rd party bookings, including Hoseasons.
3pm – Comfort and Premier Lodges. Select, Premier and Platinum Caravans.
2pm – Platinum Hot Tub Caravan and Lodges.
12pm – Touring and Camping.
All accommodation must be vacated by 10am on the day of departure.
Check in is at Beverley Park if you are staying at Beverley Bay, Beverley View or Beverley Park. Our park address is: Beverley Park, Goodrington Road, Paignton, Devon TQ4 7JE
Do I need to bring towels?
Depending on your choice of accommodation you may need to bring towels. Towels are provided in our Platinum and Platinum Hot Tub Caravans. If towels are not provided in your caravan they can be hired from Reception. Tea towels are also not provided in any accommodation. If you are staying in the Premier or Platinum Hot Tub Lodges, towels are included. Towels are not supplied with the Comfort Lodges, but can be hired from Reception.
Do any of the caravans have sea views?
Some caravans at Beverley Park do, but we are unable to guarantee sea views.
Do any of the pitches have sea views?
Some pitches at Beverley Park do have sea views, but this cannot be guaranteed.
Do you have WiFi?
Yes, WiFi is available on site and is free in all our main eateries and bar areas. WiFi is complementary if staying in all lodges. For all other areas, prepaid cards are available online from ClubWiFI clicking here. However, signal is not guaranteed and we recommend all guests check their signal before purchasing.
Be the envy of all your friends by making the most of our free WiFi to share your holiday snaps on social media. #beverleyholidays
Do you have wheelchair friendly units?
Yes. Both Beverley Park and Beverley Bay have wheelchair friendly units with access ramps, and a dedicated parking space right outside.
Do you take tents?
We accept tents on camping non-electric and standard electric pitches. When booking we will need to know the approximate size of your tent to ensure we put you on an appropriate pitch.
Does it come with patio furniture?
All lodges have an outside deck with table and chairs. Barbecues are permitted, but these must not be placed directly onto the ground or decking and must be disposed of responsibly.
Due to COVID-19, if I don’t want to arrive for my holiday can I get a refund?
No you wont get a refund but the following options are available to you.
Booked direct to arrive within the next 7 days…
We have made some unprecedented changes to our existing terms and conditions to provide you with the following options:
(a). Transfer your booking to later: in the season for any time within 12 months of your original arrival date with NO admin fees. You are able to book the same dates next year at the same price, with no extra cost. (Subject to availability. Price match for 2020 is for the same dates, subject to bank holiday changes. For other dates, if the cost of your new holiday is greater, we will do everything in our power to find the best possible price for your new dates).
(b). Transfer your booking to a holiday credit: which can be used for any stay within 12 months of your original arrival date with NO admin fees. You don’t have to confirm your dates immediately, but the credit will be there ready to be transferred as soon as you have some dates in mind, though this must be redeemed before 31 Dec 2020.
To qualify for Our Beverley Promise:
(a). A member of the party, or close family relative living in the same household, are diagnosed with COVID-19 (proof needs to be supplied).
(b). The Government enforce a policy which results in you being unable to arrive for your holiday.
Sadly, we can’t cover you if:
(a). You decide not to arrive for your holiday.
The following terms will apply:
We will require notice, in writing, at least 72 hours before your arrival date. If you choose a future holiday date that is cheaper than your initial booking, no refund of the difference will be given. If you choose a future holiday date which is more expensive than your initial booking, we will find you the best available deal, and arrange with you payment of the upgrade price, providing this is settled in full before your arrival date 6 weeks prior to your check-in day. Please note, this policy is in addition to our regular Cancellation Plan, which will continue to cover for other eventualities as noted within our full Terms and Conditions. www.beverley-holidays.co.uk/terms
Please note, if you have booked through another agency or through the newspaper promotion, please contact us to discuss the options for your booking.
How do I book?
Our award-winning family of parks offer an excellent choice of holiday accommodation in Devon. Choose from our excellent range of accommodation types from hot tub lodges and modern holiday caravans, to camping and touring pitches with stunning sea views of the Devon coast.
Plus, for those wishing to holiday with their four-legged friends, our dog-friendly accommodation at Beverley Holidays are perfect for pooches, while our accessible caravans cater for a range of needs.
Or feel like a VIP with our top-of-the-range Platinum Hot Tub lodges complete with their very own bubbling hot tub overlooking the English Riviera, or give our fabulous range of hot tub caravans a whirl.
TO BOOK or to check out our prices and offers, search for availability on our website or give us a call on 01803 843887
How do I report lost property?
Contact us on 01803 843887 to report any lost property. Charges apply for returning lost property. Please notify us as soon as possible. Lost property is kept for a short period, after which it is given to charity.
How do we get there?
Directions to Beverley Holidays – Beverley Park, Bay and View
Location – Reception for all arrivals is located on Beverley Park.
By car (from North) – From the end of the M5 at Exeter, take the A380 towards Torquay, into the heart of the English Riviera and follow the signs to Paignton/Brixham. Continue along the A380/A3022 towards Brixham, going straight over the next 3 roundabouts, and past a number of traffic lights. At the set of traffic lights with the Premier Inn on your right, turn immediately left into Goodrington Road. Beverley Park is on your right.
By car (from South) – From the A38, take the A385/A381 through Totnes towards Paignton. Turn right at the A3022 Brixham Road, towards Brixham. Continue through a number of traffic lights, and at the set of traffic lights with the Premier Inn on your right, turn immediately left into Goodrington Road. Beverley Park is on your right.
By train – The nearest train station is Paignton Station, a 10-minute taxi ride or bus.
By bus – From Paignton Bus Station, take the No 23 bus to Davies Avenue. Turn right out of Davies Avenue onto Goodrington Road. Beverley Park is on your right.
How far away is the swimming pool and other facilities from the lodges?
Guests staying on Beverley View are welcome to use the facilities located on nearby Beverley Park and Beverley Bay. These are a short walk from the lodges via an accessible pathway.
How old do I have to be to book a holiday, and do you accept single sex parties?
As a family park we regret that, except in some circumstances, bookings cannot be accepted from single sex parties or groups under the age of 21.
I booked my holiday through a booking agent so who do I need to speak to?
Please call through to the booking agent you used directly, as your booking will be bound by their T&Cs, which may be different to ours.
I have a 25ft caravan, will I fit on your site?
The maximum unit size we can accommodate is 28ft/8.5m. However you will be required to stay on a Premium Service pitch. Please let us know the size to ensure we allocate a suitable pitch.
I'm booking a pitch for a tent/tourer, do you need to know the size of it?
Yes. As all our pitches are different shapes and sizes, if you can let us know the approximate size of your tent or tourer at the time of booking it will help us to allocate you the correct size pitch.
Is all the cooking equipment included and will there be a microwave?
Yes. All caravans and lodges come with pots, pans, utensils, cutlery etc. All caravans and lodges also a have fridge, oven, hob and microwave.
Is linen included with the lodges?
Yes, linen is included. All beds are made for you prior to your arrival.
Is swimming time limited?
Numbers will be restricted to meet health and safety guidelines and session lengths will be monitored and adjusted accordingly . An adults only session is available. Opening times are displayed on site, but are subject to change.
Is the site accessible for all, and can wheelchairs be hired?
Yes. We have wheelchair friendly units at Beverley Park and Beverley Bay and the clubroom and restaurants are wheelchair accessible. A disabled shower and toilet facility is also available. The Red Cross provide a hire service for wheelchairs, mobility scooters and medical equipment. Contact them on 0845 331 3331 with your holiday dates and location to arrange delivery.
Is there a 24 hour service?
Reception is open throughout the day from 8:30am. Our Evening Customer Service Team are on duty throughout the night, and can be contacted on 01803 661928.
Is there a cash point on site?
Our facilities are now contactless and card only, and both credit and debit cards are accepted.
Our cash point is currently not in use.
Is there an additional charge for water and electric?
No. There is no additional charge for water and electric.
Is there parking next to the caravans?
It depends on the area. Not all caravans have parking directly outside, but there is ample parking nearby. If you have a special requirement, please let us know and we will do our best to accommodate your needs.
Is there parking next to the lodges and caravans?
Not all lodges and caravans have parking directly outside, but there is parking throughout the parks.
Is there public transport available from the park?
Yes. Bus services are available just outside all of our parks. Please visit Reception for timetables for these services. We can also recommend taxi companies.
Is there somewhere to plug my hair straighteners in?
Yes. Power sockets are available in the amenity blocks.
My friends live in the area, can they visit us?
Friends and family are more than welcome to visit you in your accommodation, and they can also dine in our Jetty Lounge, Bar & Terrace and takeaways are available from The Catch Takeaway. We kindly ask you to please respect social distancing and abide by the 1 metre distance rule.
What are the arrival and departure times?
Touring and camping pitches are available from 12pm on the day of arrival. All accommodation and pitches must be vacated by 10am on the day of departure.
What can I do to help?
As a family run business, we understand more than most that we all need to pull together as we sail through the choppy waters of this situation. We thank you for your patience at this time as the Beverley Holidays team work through this situation. We will ensure that all customer queries are responded to as urgently as possible, but hope that you will understand that we must respond to these enquiries in arrival date order so that those travelling sooner are fully aware of the situation and given every opportunity to ask questions. You can contact the team by telephone on 01803 843887, via our Live Chat on our website, or by emailing [email protected]
We also ask that you do not arrive if you, or a close family relative, experience any symptoms before you arrive on our incredible holiday parks and that you contact us immediately for further information. If you are staying on park and feel unwell, please return to your accommodation, contact 111 and then contact us for further information.
Whilst on park, we also politely request that you help us in our efforts of increased cleanliness and practice sensible and considerate hygiene whilst on our parks. There is a great link for best handwashing here: https://www.nhs.uk/live-well/healthy-body/best-way-to-wash-your-hands/
What day do holidays start, and how many nights can I stay?
Our arrival days are Friday, Saturday and Monday. You can stay for a short break (Monday to Friday or Friday to Monday) or for a full week commencing on the stated arrival days. The maximum stay is 3 weeks.
What do I need to check in?
Please bring a copy of your paper or email confirmation with you when you check in. This is normally emailed or posted to you shortly after booking your holiday with us. If you forget to bring a copy of your confirmation, don’t worry, we can also find your booking by your surname or postcode.
Check in for all accommodation on on our parks is on Beverley Park.
What facilities will be open in July and August 2020?
The advice is changing all the time but for now here is what you can expect from your 2020 Beverley Holidays stay. If and when things change, we will make it our priority to let you know.
Reception
We have introduced a reception-less check-in, with all arrivals set to receive email instructions prior to arrival. Guests will be booked in from their vehicle only, and will not be allowed to enter the park until their allocated arrival time which are being staggered.
Takeaways Now Available
Our team have been working tirelessly to bring you a brand new takeaway concept, offering a range of food and drinks for collection only. Payment must be made by card or contactless, with no cash accepted at this time. You will shortly be able order in advance via our recently launched Beverley Holidays App.
Jetty Lounge, Bar & Terrace
Our Jetty Lounge, Bar & Terrace with its amazing new-look sun outside seating area has been given the go ahead to re-open. If raining, dogs will be permitted in the front section of the Jetty before the doors out to the Terrace.
Beverley Park Outdoor Pool
Our Beverley Park Outdoor Pool is open daily from Monday 13 July. This will be restricted to limited numbers per our 1 hour sessions. You must pre-book your session for everyone in your party including non swimmers and spectators. You can click here to book your session.
Park Shop
Our shop will be available for your retail needs. Opening times will be displayed on the entrance and also on our Beverley Holidays App. Payment must be made by card or contactless.
Playground & Crazy Golf
Our playgrounds and crazy golf course will also be open and both are FREE – please make yourself aware of the safety guidelines.
Family Activities
We have introduced a fantastic new activity programme offering fun for all the family while keeping in mind social distancing and health and safety requirements. To discover What’s On this week, click here.
Camping Showers & Toilets
Our camping facilities will be open with additional cleaning procedures in place.
Other Facilities
At this moment in time our facilities will remain closed but we will let you know as soon as this changes and safety procedures have been put in place. These facilities are likely to be opened in a phased manner of which we awaiting further news.
What happens if the situation hasn’t changed later in the year?
We are all receiving the same information from the government and taking things day by day. It’s difficult for anyone to predict at the moment what will happen as we work through this, but we remain hopeful that things will start to improve sooner rather than later. Should there still be disruption to holiday bookings later in the year, we will of course be reviewing our policies and keeping customers updated to any changes as they occur.
What happens if we arrive very late?
Our central check in for all 3 of our parks for all accommodation is at Beverley Park. If you arrive outside of check in hours, please make your way to our Evening Customer Service Team situated at the Beverley Park Gate who are on duty throughout the night, and can be contacted on 01803 843887.
Please arrive before 10pm.
What is the deposit and when is the balance due?
We require a deposit of £100 per week or part week per lodge, £80 per caravan or £60 per touring and camping pitch, plus our optional Cancellation Plan. The full balance is to be paid 6 weeks before your holiday commences.
What is the difference between Service and Premier Service pitches?
Both Service and Premier service pitches are hardstanding, with water, drainage and electric. Premier pitches are slightly larger.
What is the smoking policy on the parks and in the holiday accommodation?
We operate a no smoking policy throughout all our accommodation and facility buildings as well as around our outdoor swimming pools.
What steps have you taken?
As a family run business, we pride ourselves on high cleaning standards and we take pride in our parks. In addition, we have put in place additional procedures for cleanliness for our team and visitors when visiting our holiday parks.
- Public areas across all our facilities have anti-bacterial hand sanitizers
- Our holiday park teams are receiving regular updates and updated procedures
- Guest notices have been placed in public areas
- Cleaning protocols have been increased in all public areas, accommodation and team areas.
Helpful Links:
What time can I arrive and what is the departure time?
We have adopted safer stay principles and for 2020 we have amended our arrival times so they are staggered. Please note your check in time below and please can we ask they do not arrive at the park earlier than your check in time:
4pm – Comfort and Classic Caravans. All 3rd party bookings, including Hoseasons.
3pm – Comfort and Premier Lodges. Select, Premier and Platinum Caravans.
2pm – Platinum Hot Tub Caravans and Lodges.
12pm – Touring and Camping.
All accommodation must be vacated by 10am on the day of departure.
Check in is at Beverley Park if you are staying at Beverley Bay, Beverley View or Beverley Park. Our park address is: Beverley Park, Goodrington Road, Paignton, Devon TQ4 7JE
What time can we check in?
We have adopted safer stay principles and for 2020 we have amended our arrival times so they are staggered. Please note your check in time below and please can we ask they do not arrive at the park earlier than your check in time:
4pm – Comfort and Classic Caravans. All 3rd party bookings, including Hoseasons.
3pm – Comfort and Premier Lodges. Select, Premier and Platinum Caravans.
2pm – Platinum Hot Tub Caravans and Lodges
12pm – Touring and Camping
All accommodation must be vacated by 10am on the day of departure.
Check in is at Beverley Park if you are staying at Beverley Bay, Beverley View or Beverley Park. Our park address is: Beverley Park, Goodrington Road, Paignton, Devon TQ4 7JE
What time is Reception open and how do I contact you during our stay?
Due to Covid-19, we would like to encourage you to contact us by alternative means rather than come to reception:
Email – [email protected]
Live Chat
Telephone- 01803 843887
Reception is open daily 9-5pm.
What times are our facilities open?
The advice is changing all the time but for now here is what you can expect from your 2020 Beverley Holidays stay. If and when things change, we will make it our priority to let you know.
Takeaways Now Available
Our team have been working tirelessly to bring you a brand new takeaway concept, offering a range of food and drinks for collection only. Payment must be made by card or contactless, with no cash accepted at this time. You can order in advance via our recently launched Beverley Holidays App.
Our Park Shop
As per recent government guidance, our shop will be available for your retail needs. Opening times will be displayed on the entrance and also on our Beverley Holidays App. Payment must be made by card or contactless.
Our Facilities
At this moment in time our facilities will remain closed but we will let you know as soon as this changes and safety procedures have been put in place. These facilities are likely to be opened in a phased manner of which we awaiting further news.
What type and length of cables and connections do I need?
A mains 16-amp, 15-metre outdoor electric cable is required for Standard, Service, Premier Service and Seasonal pitches. A 10-metre water hose and waste pipe is required for Service and Premier Service pitches. These are available from all good camping shops.
When are the parks open?
Our parks are now open! Our main season is from March – November which includes our facilities. Our Lodges are open all year round. Please note at the current time, some facilities are unable to open due to Covid-19. Please check out homepage for more information.
When will my hot tub be ready to use?
Our Hot Tubs will be heated up and at full temperature by the morning after your arrival date. Perfect to start the day relaxing in your bubbling Hot Tub.
When will you be re-opening?
We are thrilled to confirm that following the latest Government announcement, Beverley Holidays will re-open it doors from Saturday 4 July 2020 to holiday guests. We have been working tirelessly behind the scenes to prepare for this moment and will be sharing with you some of the measures we will be taking to ensure your safety, as well as what the ‘new normal’ we look like for our holiday parks over the coming days
We look forward to welcoming you very soon!
Where can I park my car?
Touring and camping pitches include space for one vehicle, although this may not be the case if you have a very large tent / tourer. Please use main parking area for second cars, boats and trailers, which may incur a small parking fee.
Where do we check in?
Check in is at Beverley Park if you are staying at Beverley Bay, Beverley View or Beverley Park. Our park address is: Beverley Park, Goodrington Road, Paignton, Devon TQ4 7JE
We have adopted safer stay principles and for 2020 we have amended our arrival times so they are staggered. Please note your check in time below and please can we ask that you do not arrive at the park earlier than your check in time:
4pm – Comfort and Classic Caravans. All 3rd party bookings, including Hoseasons.
3pm – Comfort and Premier Lodges. Select, Premier and Platinum Caravans.
2pm – Platinum Hot Tub Caravans and Lodges.
12pm – Touring and Camping.
Please arrive before 10pm.
All accommodation must be vacated by 10am on the day of departure.
Which activities are included?
Due to the Covid-19, some facilities will be closed and activities not running. Please see our Covid updates for what is available for the date of your holiday.
If available:
Swimming and entertainment passes are free of charge when booked direct with Beverley Holidays. There is a small fee for some other activities such as crazy golf. Facilities on Beverley Holidays are available to all no matter which of the three parks you stay on, although exclusions apply for those holidaying with dogs.
Will I be next to my friends or relatives?
If requested, we will do our best to ensure you are next to or as near as possible to your friends and relatives.
Will there be heating?
Yes. Some caravans have electric panel heating, as well as an electric fire in the living room, and some are also central heated. All logdes have heating throughout. Please ask our Reservations Team for further details.
Or browse our frequently asked questions by topic
Coronavirus
Facilities & Activities
General
Holiday Caravans & Lodges
Touring & Camping
Are pitches hardstanding?
We have hardstanding electric pitches available, and all Service and Premier service pitches are hardstanding.
Am I covered under the cancellation plan?
Of course –the cancellation plan covers the whole party up to the day before your holiday commences against cancellation due to: A. Redundancy or jury service; B. Accident, injury, illness or death of a member of the party or close relation; C. Pregnancy of a member of the party or close relation. If you took out our Cancellation Plan at the time of booking and can provide us with an appropriate authoritative document to confirm the reason for cancellation, you will be entitled to a refund, less the cost of the cancellation plan. Please call us on 01803 843887 if you need to discuss documents which qualify, and make sure you let us know, in writing by email or post, at least 24 hours before arrival, that you would like to cancel your booking. We are sorry, but we cannot allow the cancellation plan to be added more than 24 hours after the booking has been confirmed with deposit and it cannot be added to amended bookings.
Are pets allowed?
Dogs are welcome on Beverley Holidays for touring, camping, selected caravans and lodges. Dog surcharges apply. Maximum of 2 dogs per accommodation. Dogs are welcome in certain areas of Beverley Bay including the bar area of Oceans Bar as well as the adjoining outside seating area, excluding the lower level by the pool and also in the Catch Takeaway on Beverley Park. Dogs are not permitted around the poolside or other park buildings on Beverley Bay.
Dogs are also welcome in the main car park, courtyard area and Reception only on Beverley Park. Dogs must be kept on a short lead under strict control, can only be exercised in the specified area and owners are responsible for cleaning up after their dogs. Dogs are not to be left unattended at any time and noise must be kept to a minimum.
We reserve the right to ask the owner of any dog which causes a nuisance or threat to remove it immediately. We cannot accept any breeds listed under the Dangerous Dogs Act and the breed must be agreed before being allowed onto our holiday parks. Support and assistance dogs must wear their recognisable jacket at all times and the relevant paperwork must be presented on arrival.
Are there hair dryers?
Yes. Free hair dryers are available in the amenity blocks.
Are there irons and ironing boards in the accommodation?
Our holiday caravans do not included these but irons and ironing boards can however be found in the Laundrettes. Our lodges come with an iron and ironing board and there is a Laundrette available on Beverley View.
Are your holiday caravans and lodges close together?
No our holiday homes will be no closer than 5 metres to each other, meaning there is plenty of space between holiday homes to give you confidence that there is sufficient open space between you and your neighbour.
Can I book more than one pitch?
We ask that all pitches are booked under the name of the person or persons staying on the pitch. If booking more than one pitch, please provide individual names and addresses. We do not accept group bookings.
Can I hire a travel cot or highchair?
Travel cots and highchairs are available for hire from Reception at an extra cost, subject to availability, and must be booked in advance. Bed linen for cots is not provided.
Can I put my awning up?
An awning can be put up on the majority of our pitches for an additional nightly charge. Please ask our Reservations Team about prices.
Can I put up a pup tent or gazebo?
Pup tents and gazebos are allowed on the majority of our pitches for an additional nightly charge. Pup tents are for storage only. Please ask our Reservations Team about prices.
Can I request a caravan or lodge?
A £15 supplement applies when requesting a specific caravan, subject to availability. Should we not be able to uphold your request due to circumstances beyond our control, a suitable alternative will be arranged and we will pay back double the supplement. The suitable alternative will be specified by the company. If a suitable alternative cannot be found, we will reimburse you the supplement and difference in accommodation price.
Can I request a pitch number?
A £15 supplement applies when requesting a specific pitch, subject to availability. Should we not be able to uphold your request due to circumstances beyond our control, a suitable alternative will be arranged and we will pay back double the supplement. The suitable alternative will be specified by the company. If a suitable alternative cannot be found, we will reimburse you the supplement and difference in accommodation price.
Can I transfer to 2021?
If you are booked direct to arrive before 4 July, we have made some unprecedented changes to our existing terms and conditions to provide you with the following option?:
(a). Transfer your booking to later: in the season for any time on or after 4 July 2020 and within 12 months of your original arrival date with NO admin fees. You are able to book the same dates next year at the same price, with no extra cost. (Subject to availability. Price match for 2020 is for the same dates, subject to bank holiday changes. For other dates, if the cost of your new holiday is greater, we will do everything in our power to find the best possible price for your new dates. There is no hurry to pay the remaining balance as long as it’s paid 6 weeks before arrival).
(b). Transfer your booking to a holiday credit: which can be used for any stay within 12 months of your original arrival date with NO admin fees. You don’t have to confirm your dates immediately, but the credit will be there ready to be transferred as soon as you have some dates in mind, though this must be redeemed before 31 Dec 2020.
Can we have a barbecue?
Barbecues are permitted, but we ask you not to place them directly onto the ground, decking or picnic benches. Please dispose of them responsibly.
Can we have an early check in?
We have adopted safer stay principles and for 2020 we have amended our arrival times so they are staggered. Please can we ask that you do not arrive at the park earlier than your check in time:
4pm – Comfort and Classic Caravans. All 3rd party bookings, including Hoseasons.
3pm – Comfort and Premier Lodges. Select, Premier and Platinum Caravans.
2pm – Platinum Hot Tub Caravan and Lodges.
12pm – Touring and Camping.
All accommodation must be vacated by 10am on the day of departure.
Check in is at Beverley Park if you are staying at Beverley Bay, Beverley View or Beverley Park. Our park address is: Beverley Park, Goodrington Road, Paignton, Devon TQ4 7JE
Do I need to bring towels?
Depending on your choice of accommodation you may need to bring towels. Towels are provided in our Platinum and Platinum Hot Tub Caravans. If towels are not provided in your caravan they can be hired from Reception. Tea towels are also not provided in any accommodation. If you are staying in the Premier or Platinum Hot Tub Lodges, towels are included. Towels are not supplied with the Comfort Lodges, but can be hired from Reception.
Do any of the caravans have sea views?
Some caravans at Beverley Park do, but we are unable to guarantee sea views.
Do any of the pitches have sea views?
Some pitches at Beverley Park do have sea views, but this cannot be guaranteed.
Do you have WiFi?
Yes, WiFi is available on site and is free in all our main eateries and bar areas. WiFi is complementary if staying in all lodges. For all other areas, prepaid cards are available online from ClubWiFI clicking here. However, signal is not guaranteed and we recommend all guests check their signal before purchasing.
Be the envy of all your friends by making the most of our free WiFi to share your holiday snaps on social media. #beverleyholidays
Do you have wheelchair friendly units?
Yes. Both Beverley Park and Beverley Bay have wheelchair friendly units with access ramps, and a dedicated parking space right outside.
Do you take tents?
We accept tents on camping non-electric and standard electric pitches. When booking we will need to know the approximate size of your tent to ensure we put you on an appropriate pitch.
Does it come with patio furniture?
All lodges have an outside deck with table and chairs. Barbecues are permitted, but these must not be placed directly onto the ground or decking and must be disposed of responsibly.
Due to COVID-19, if I don’t want to arrive for my holiday can I get a refund?
No you wont get a refund but the following options are available to you.
Booked direct to arrive within the next 7 days…
We have made some unprecedented changes to our existing terms and conditions to provide you with the following options:
(a). Transfer your booking to later: in the season for any time within 12 months of your original arrival date with NO admin fees. You are able to book the same dates next year at the same price, with no extra cost. (Subject to availability. Price match for 2020 is for the same dates, subject to bank holiday changes. For other dates, if the cost of your new holiday is greater, we will do everything in our power to find the best possible price for your new dates).
(b). Transfer your booking to a holiday credit: which can be used for any stay within 12 months of your original arrival date with NO admin fees. You don’t have to confirm your dates immediately, but the credit will be there ready to be transferred as soon as you have some dates in mind, though this must be redeemed before 31 Dec 2020.
To qualify for Our Beverley Promise:
(a). A member of the party, or close family relative living in the same household, are diagnosed with COVID-19 (proof needs to be supplied).
(b). The Government enforce a policy which results in you being unable to arrive for your holiday.
Sadly, we can’t cover you if:
(a). You decide not to arrive for your holiday.
The following terms will apply:
We will require notice, in writing, at least 72 hours before your arrival date. If you choose a future holiday date that is cheaper than your initial booking, no refund of the difference will be given. If you choose a future holiday date which is more expensive than your initial booking, we will find you the best available deal, and arrange with you payment of the upgrade price, providing this is settled in full before your arrival date 6 weeks prior to your check-in day. Please note, this policy is in addition to our regular Cancellation Plan, which will continue to cover for other eventualities as noted within our full Terms and Conditions. www.beverley-holidays.co.uk/terms
Please note, if you have booked through another agency or through the newspaper promotion, please contact us to discuss the options for your booking.
How do I book?
Our award-winning family of parks offer an excellent choice of holiday accommodation in Devon. Choose from our excellent range of accommodation types from hot tub lodges and modern holiday caravans, to camping and touring pitches with stunning sea views of the Devon coast.
Plus, for those wishing to holiday with their four-legged friends, our dog-friendly accommodation at Beverley Holidays are perfect for pooches, while our accessible caravans cater for a range of needs.
Or feel like a VIP with our top-of-the-range Platinum Hot Tub lodges complete with their very own bubbling hot tub overlooking the English Riviera, or give our fabulous range of hot tub caravans a whirl.
TO BOOK or to check out our prices and offers, search for availability on our website or give us a call on 01803 843887
How do I report lost property?
Contact us on 01803 843887 to report any lost property. Charges apply for returning lost property. Please notify us as soon as possible. Lost property is kept for a short period, after which it is given to charity.
How do we get there?
Directions to Beverley Holidays – Beverley Park, Bay and View
Location – Reception for all arrivals is located on Beverley Park.
By car (from North) – From the end of the M5 at Exeter, take the A380 towards Torquay, into the heart of the English Riviera and follow the signs to Paignton/Brixham. Continue along the A380/A3022 towards Brixham, going straight over the next 3 roundabouts, and past a number of traffic lights. At the set of traffic lights with the Premier Inn on your right, turn immediately left into Goodrington Road. Beverley Park is on your right.
By car (from South) – From the A38, take the A385/A381 through Totnes towards Paignton. Turn right at the A3022 Brixham Road, towards Brixham. Continue through a number of traffic lights, and at the set of traffic lights with the Premier Inn on your right, turn immediately left into Goodrington Road. Beverley Park is on your right.
By train – The nearest train station is Paignton Station, a 10-minute taxi ride or bus.
By bus – From Paignton Bus Station, take the No 23 bus to Davies Avenue. Turn right out of Davies Avenue onto Goodrington Road. Beverley Park is on your right.
How far away is the swimming pool and other facilities from the lodges?
Guests staying on Beverley View are welcome to use the facilities located on nearby Beverley Park and Beverley Bay. These are a short walk from the lodges via an accessible pathway.
How many people can I have staying on my pitch?
We allow a maximum of 6 people per pitch.
How old do I have to be to book a holiday, and do you accept single sex parties?
As a family park we regret that, except in some circumstances, bookings cannot be accepted from single sex parties or groups under the age of 21.
I booked my holiday through a booking agent so who do I need to speak to?
Please call through to the booking agent you used directly, as your booking will be bound by their T&Cs, which may be different to ours.
I have a 25ft caravan, will I fit on your site?
The maximum unit size we can accommodate is 28ft/8.5m. However you will be required to stay on a Premium Service pitch. Please let us know the size to ensure we allocate a suitable pitch.
I'm booking a pitch for a tent/tourer, do you need to know the size of it?
Yes. As all our pitches are different shapes and sizes, if you can let us know the approximate size of your tent or tourer at the time of booking it will help us to allocate you the correct size pitch.
Is all the cooking equipment included and will there be a microwave?
Yes. All caravans and lodges come with pots, pans, utensils, cutlery etc. All caravans and lodges also a have fridge, oven, hob and microwave.
Is linen included with the lodges?
Yes, linen is included. All beds are made for you prior to your arrival.
Is swimming time limited?
Numbers will be restricted to meet health and safety guidelines and session lengths will be monitored and adjusted accordingly . An adults only session is available. Opening times are displayed on site, but are subject to change.
Is the site accessible for all, and can wheelchairs be hired?
Yes. We have wheelchair friendly units at Beverley Park and Beverley Bay and the clubroom and restaurants are wheelchair accessible. A disabled shower and toilet facility is also available. The Red Cross provide a hire service for wheelchairs, mobility scooters and medical equipment. Contact them on 0845 331 3331 with your holiday dates and location to arrange delivery.
Is there a 24 hour service?
Reception is open throughout the day from 8:30am. Our Evening Customer Service Team are on duty throughout the night, and can be contacted on 01803 661928.
Is there a cash point on site?
Our facilities are now contactless and card only, and both credit and debit cards are accepted.
Our cash point is currently not in use.
Is there an additional charge for water and electric?
No. There is no additional charge for water and electric.
Is there parking next to the caravans?
It depends on the area. Not all caravans have parking directly outside, but there is ample parking nearby. If you have a special requirement, please let us know and we will do our best to accommodate your needs.
Is there parking next to the lodges and caravans?
Not all lodges and caravans have parking directly outside, but there is parking throughout the parks.
Is there public transport available from the park?
Yes. Bus services are available just outside all of our parks. Please visit Reception for timetables for these services. We can also recommend taxi companies.
Is there somewhere to plug my hair straighteners in?
Yes. Power sockets are available in the amenity blocks.
My friends live in the area, can they visit us?
Friends and family are more than welcome to visit you in your accommodation, and they can also dine in our Jetty Lounge, Bar & Terrace and takeaways are available from The Catch Takeaway. We kindly ask you to please respect social distancing and abide by the 1 metre distance rule.
What are the arrival and departure times?
Touring and camping pitches are available from 12pm on the day of arrival. All accommodation and pitches must be vacated by 10am on the day of departure.
What can I do to help?
As a family run business, we understand more than most that we all need to pull together as we sail through the choppy waters of this situation. We thank you for your patience at this time as the Beverley Holidays team work through this situation. We will ensure that all customer queries are responded to as urgently as possible, but hope that you will understand that we must respond to these enquiries in arrival date order so that those travelling sooner are fully aware of the situation and given every opportunity to ask questions. You can contact the team by telephone on 01803 843887, via our Live Chat on our website, or by emailing [email protected]
We also ask that you do not arrive if you, or a close family relative, experience any symptoms before you arrive on our incredible holiday parks and that you contact us immediately for further information. If you are staying on park and feel unwell, please return to your accommodation, contact 111 and then contact us for further information.
Whilst on park, we also politely request that you help us in our efforts of increased cleanliness and practice sensible and considerate hygiene whilst on our parks. There is a great link for best handwashing here: https://www.nhs.uk/live-well/healthy-body/best-way-to-wash-your-hands/
What day do holidays start, and how many nights can I stay?
Our arrival days are Friday, Saturday and Monday. You can stay for a short break (Monday to Friday or Friday to Monday) or for a full week commencing on the stated arrival days. The maximum stay is 3 weeks.
What do I need to check in?
Please bring a copy of your paper or email confirmation with you when you check in. This is normally emailed or posted to you shortly after booking your holiday with us. If you forget to bring a copy of your confirmation, don’t worry, we can also find your booking by your surname or postcode.
Check in for all accommodation on on our parks is on Beverley Park.
What facilities will be open in July and August 2020?
The advice is changing all the time but for now here is what you can expect from your 2020 Beverley Holidays stay. If and when things change, we will make it our priority to let you know.
Reception
We have introduced a reception-less check-in, with all arrivals set to receive email instructions prior to arrival. Guests will be booked in from their vehicle only, and will not be allowed to enter the park until their allocated arrival time which are being staggered.
Takeaways Now Available
Our team have been working tirelessly to bring you a brand new takeaway concept, offering a range of food and drinks for collection only. Payment must be made by card or contactless, with no cash accepted at this time. You will shortly be able order in advance via our recently launched Beverley Holidays App.
Jetty Lounge, Bar & Terrace
Our Jetty Lounge, Bar & Terrace with its amazing new-look sun outside seating area has been given the go ahead to re-open. If raining, dogs will be permitted in the front section of the Jetty before the doors out to the Terrace.
Beverley Park Outdoor Pool
Our Beverley Park Outdoor Pool is open daily from Monday 13 July. This will be restricted to limited numbers per our 1 hour sessions. You must pre-book your session for everyone in your party including non swimmers and spectators. You can click here to book your session.
Park Shop
Our shop will be available for your retail needs. Opening times will be displayed on the entrance and also on our Beverley Holidays App. Payment must be made by card or contactless.
Playground & Crazy Golf
Our playgrounds and crazy golf course will also be open and both are FREE – please make yourself aware of the safety guidelines.
Family Activities
We have introduced a fantastic new activity programme offering fun for all the family while keeping in mind social distancing and health and safety requirements. To discover What’s On this week, click here.
Camping Showers & Toilets
Our camping facilities will be open with additional cleaning procedures in place.
Other Facilities
At this moment in time our facilities will remain closed but we will let you know as soon as this changes and safety procedures have been put in place. These facilities are likely to be opened in a phased manner of which we awaiting further news.
What happens if the situation hasn’t changed later in the year?
We are all receiving the same information from the government and taking things day by day. It’s difficult for anyone to predict at the moment what will happen as we work through this, but we remain hopeful that things will start to improve sooner rather than later. Should there still be disruption to holiday bookings later in the year, we will of course be reviewing our policies and keeping customers updated to any changes as they occur.
What happens if we arrive very late?
Our central check in for all 3 of our parks for all accommodation is at Beverley Park. If you arrive outside of check in hours, please make your way to our Evening Customer Service Team situated at the Beverley Park Gate who are on duty throughout the night, and can be contacted on 01803 843887.
Please arrive before 10pm.
What is the deposit and when is the balance due?
We require a deposit of £100 per week or part week per lodge, £80 per caravan or £60 per touring and camping pitch, plus our optional Cancellation Plan. The full balance is to be paid 6 weeks before your holiday commences.
What is the difference between Service and Premier Service pitches?
Both Service and Premier service pitches are hardstanding, with water, drainage and electric. Premier pitches are slightly larger.
What is the smoking policy on the parks and in the holiday accommodation?
We operate a no smoking policy throughout all our accommodation and facility buildings as well as around our outdoor swimming pools.
What steps have you taken?
As a family run business, we pride ourselves on high cleaning standards and we take pride in our parks. In addition, we have put in place additional procedures for cleanliness for our team and visitors when visiting our holiday parks.
- Public areas across all our facilities have anti-bacterial hand sanitizers
- Our holiday park teams are receiving regular updates and updated procedures
- Guest notices have been placed in public areas
- Cleaning protocols have been increased in all public areas, accommodation and team areas.
Helpful Links:
What time can I arrive and what is the departure time?
We have adopted safer stay principles and for 2020 we have amended our arrival times so they are staggered. Please note your check in time below and please can we ask they do not arrive at the park earlier than your check in time:
4pm – Comfort and Classic Caravans. All 3rd party bookings, including Hoseasons.
3pm – Comfort and Premier Lodges. Select, Premier and Platinum Caravans.
2pm – Platinum Hot Tub Caravans and Lodges.
12pm – Touring and Camping.
All accommodation must be vacated by 10am on the day of departure.
Check in is at Beverley Park if you are staying at Beverley Bay, Beverley View or Beverley Park. Our park address is: Beverley Park, Goodrington Road, Paignton, Devon TQ4 7JE
What time can we check in?
We have adopted safer stay principles and for 2020 we have amended our arrival times so they are staggered. Please note your check in time below and please can we ask they do not arrive at the park earlier than your check in time:
4pm – Comfort and Classic Caravans. All 3rd party bookings, including Hoseasons.
3pm – Comfort and Premier Lodges. Select, Premier and Platinum Caravans.
2pm – Platinum Hot Tub Caravans and Lodges
12pm – Touring and Camping
All accommodation must be vacated by 10am on the day of departure.
Check in is at Beverley Park if you are staying at Beverley Bay, Beverley View or Beverley Park. Our park address is: Beverley Park, Goodrington Road, Paignton, Devon TQ4 7JE
What time is Reception open and how do I contact you during our stay?
Due to Covid-19, we would like to encourage you to contact us by alternative means rather than come to reception:
Email – [email protected]
Live Chat
Telephone- 01803 843887
Reception is open daily 9-5pm.
What times are our facilities open?
The advice is changing all the time but for now here is what you can expect from your 2020 Beverley Holidays stay. If and when things change, we will make it our priority to let you know.
Takeaways Now Available
Our team have been working tirelessly to bring you a brand new takeaway concept, offering a range of food and drinks for collection only. Payment must be made by card or contactless, with no cash accepted at this time. You can order in advance via our recently launched Beverley Holidays App.
Our Park Shop
As per recent government guidance, our shop will be available for your retail needs. Opening times will be displayed on the entrance and also on our Beverley Holidays App. Payment must be made by card or contactless.
Our Facilities
At this moment in time our facilities will remain closed but we will let you know as soon as this changes and safety procedures have been put in place. These facilities are likely to be opened in a phased manner of which we awaiting further news.
What type and length of cables and connections do I need?
A mains 16-amp, 15-metre outdoor electric cable is required for Standard, Service, Premier Service and Seasonal pitches. A 10-metre water hose and waste pipe is required for Service and Premier Service pitches. These are available from all good camping shops.
When are the parks open?
Our parks are now open! Our main season is from March – November which includes our facilities. Our Lodges are open all year round. Please note at the current time, some facilities are unable to open due to Covid-19. Please check out homepage for more information.
When will my hot tub be ready to use?
Our Hot Tubs will be heated up and at full temperature by the morning after your arrival date. Perfect to start the day relaxing in your bubbling Hot Tub.
When will you be re-opening?
We are thrilled to confirm that following the latest Government announcement, Beverley Holidays will re-open it doors from Saturday 4 July 2020 to holiday guests. We have been working tirelessly behind the scenes to prepare for this moment and will be sharing with you some of the measures we will be taking to ensure your safety, as well as what the ‘new normal’ we look like for our holiday parks over the coming days
We look forward to welcoming you very soon!
Where can I park my car?
Touring and camping pitches include space for one vehicle, although this may not be the case if you have a very large tent / tourer. Please use main parking area for second cars, boats and trailers, which may incur a small parking fee.
Where do we check in?
Check in is at Beverley Park if you are staying at Beverley Bay, Beverley View or Beverley Park. Our park address is: Beverley Park, Goodrington Road, Paignton, Devon TQ4 7JE
We have adopted safer stay principles and for 2020 we have amended our arrival times so they are staggered. Please note your check in time below and please can we ask that you do not arrive at the park earlier than your check in time:
4pm – Comfort and Classic Caravans. All 3rd party bookings, including Hoseasons.
3pm – Comfort and Premier Lodges. Select, Premier and Platinum Caravans.
2pm – Platinum Hot Tub Caravans and Lodges.
12pm – Touring and Camping.
Please arrive before 10pm.
All accommodation must be vacated by 10am on the day of departure.
Which activities are included?
Due to the Covid-19, some facilities will be closed and activities not running. Please see our Covid updates for what is available for the date of your holiday.
If available:
Swimming and entertainment passes are free of charge when booked direct with Beverley Holidays. There is a small fee for some other activities such as crazy golf. Facilities on Beverley Holidays are available to all no matter which of the three parks you stay on, although exclusions apply for those holidaying with dogs.
Will I be next to my friends or relatives?
If requested, we will do our best to ensure you are next to or as near as possible to your friends and relatives.
Will there be heating?
Yes. Some caravans have electric panel heating, as well as an electric fire in the living room, and some are also central heated. All logdes have heating throughout. Please ask our Reservations Team for further details.