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Our Beverley Promise

As a family run business, we understand more than most the importance of sticking together during turbulent times which is why we have developed ‘Our Beverley Promise’.

We are delighted to say we are taking bookings for stays commencing from Wednesday 2 December 2020 onwards. Plus, to provide you with complete reassurance, we have introduced a free-of-charge booking guarantee* which offers you the choice of the following options should your holiday be cancelled due to COVID-19.

(a). Transfer your booking to later: in the season for any time within 12 months of your original arrival date with NO admin fees. You are able to book the same dates next year at the same price, with no extra cost (Subject to availability. Price match for 2020 is for the same dates, subject to Bank Holiday changes. For other dates, if the cost of your new holiday is greater, we will do everything in our power to find the best possible price for your new dates).

(b). Transfer your booking to a holiday credit: which can be used for any stay within 12 months of your original arrival date with NO admin fees. You don’t have to confirm your dates immediately, but the credit will be there ready to be transferred as soon as you have some dates in mind, though this must be redeemed before 28 February 2021. (Price match does not apply to holiday credit).

To qualify for our Beverley Promise:

(a). A member of the party, or close family relative living in the same household, are diagnosed with COVID-19 (proof needs to be supplied).

(b).  If you’re told to self-isolate by NHS Test and Trace or the NHS COVID-19 app (proof to be supplied).

(c). The Government enforce a policy which results in you being unable to arrive for your holiday.

Sadly, we can’t cover you if:

(a). You decide not to arrive for your holiday.

Terms and Conditions

*If you choose a future holiday date that is cheaper than your initial booking, no refund of the difference will be given. If you choose a future holiday date which is more expensive than your initial booking, we will find you the best available deal, and arrange with you payment of the upgrade price, providing this is settled in full before your arrival date 6 weeks prior to your check-in day. Please note, this policy is in addition to our regular Cancellation Plan, which will continue to cover for other eventualities as noted within our full Terms and Conditions. www.beverley-holidays.co.uk/terms Please note, if you have booked through another agency or through the newspaper promotion, please contact us to discuss the options for your booking.

Local Area Restrictions and Tiers

If you need to find out more information regarding local area restrictions please click here and for guidance on tiers, please click here.

We are unfortunately unable to welcome customers from Tier 3 and please call us if you are in this tier.

Keeping You Safe During Your Future Stay

We are really looking forward to welcoming you for a much-deserved future break once we re-open. We have been closely following the latest government guidance and you can rest assured that you and your family can relax in the knowledge that we have all the relevant health and safety measures in place, including:

Social distanced stays:

Contactless customer service:

Cleanliness is key:

How To Contact Us

How to contact us during this time…
We are a small team working limited hours 10am – 3pm daily and will do our very best to respond as soon as we can. You can reach us via the following:

Wishing you all well and we very much look forward to seeing you again,

With our best wishes,

The Jeavons Family & Beverley Holidays Team

Coronvirus FAQ

See our FAQs

Terms & Conditions:
If you choose a future holiday date that is cheaper than your initial booking, no refund of the difference will be given. If you choose a future holiday date which is more expensive than your initial booking, we will find you the best available deal, and arrange with you payment of the upgrade price, providing this is settled in full before your arrival date 6 weeks prior to your check-in day. Please note, this policy is in addition to our regular Cancellation Plan, which will continue to cover for other eventualities as noted within our full Terms and Conditions. www.beverley-holidays.co.uk/terms Please note, if you have booked through another agency or through the newspaper promotion, please contact us to discuss the options for your booking.

 

 

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