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Our Beverley Promise

As a family run business, we understand more than most the importance of sticking together during turbulent times which is why we have developed ‘Our Beverley Promise’.

To provide you with complete reassurance, we have introduced a free-of-charge booking guarantee* which offers you the choice of the following options should your holiday be cancelled due to COVID-19.

(a). Transfer your booking to later: in the season for any time within 12 months of your original arrival date with NO admin fees. If the cost of your new holiday is greater, we will do everything in our power to find the best possible price for your new dates.

(b). Transfer your booking to a holiday credit: which can be used for any stay within 12 months of your original arrival date. You don’t have to confirm your dates immediately, but the credit will be there ready to be transferred as soon as you have some dates in mind, though this must be redeemed within 28 days of your original holiday arrival date.

To qualify for our Beverley Promise:

(a). A member of the party, or close family relative living in the same household, are diagnosed with COVID-19 (proof needs to be supplied).

(b).  If you’re told to self-isolate by NHS Test and Trace or the NHS COVID-19 app (proof to be supplied).

(c). The Government enforce a policy which results in you being unable to arrive for your holiday.

Sadly, we can’t cover you if:

(a). You decide not to arrive for your holiday.

We require cancellation in writing 24 hours before arrival.

Keeping You And Our Team Safe During Your Future Stay

We are really looking forward to welcoming you for a much-deserved future break. The safety and wellbeing of our guests and team remain our key priority. We have been closely following the latest government advice and you can rest assured that you and your family can relax in the knowledge that we have the relevant health and safety measures in place, including:

Face coverings:

Social distancing:

Contactless customer service:

Cleanliness is key:

How To Contact Us

How to contact us during this time…

Wishing you all well and we very much look forward to seeing you again,

The Jeavons Family & Beverley Holidays Team

Coronavirus FAQ

See our FAQs

Terms & Conditions:
*If you choose a future holiday date that is cheaper than your initial booking, no refund of the difference will be given. If you choose a future holiday date which is more expensive than your initial booking, we will find you the best available deal, and arrange with you payment of the upgrade price, providing this is settled in full before your arrival date 6 weeks prior to your check-in day. Please note, this policy is in addition to our regular Cancellation Plan, which will continue to cover for other eventualities as noted within our full Terms and Conditions. We require cancellation in writing 24 hours before arrival. Please note, if you have booked through another agency or through the newspaper promotion, please contact us to discuss the options for your booking.




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