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Our Beverley Promise

As a family run business, we understand more than most the importance of sticking together during turbulent times which is why we have developed ‘Our Beverley Promise’.

To provide you with complete reassurance, we have introduced a free-of-charge booking guarantee* which offers you the choice of the following options should your holiday be cancelled due to COVID-19.

(a). Transfer your booking to later: in the season for any time within 12 months of your original arrival date with NO admin fees. If the cost of your new holiday is greater, we will do everything in our power to find the best possible price for your new dates.

(b). Transfer your booking to a holiday credit: which can be used for any stay within 12 months of your original arrival date. You don’t have to confirm your dates immediately, but the credit will be there ready to be transferred as soon as you have some dates in mind, though this must be redeemed before 31 August 2021.

To qualify for our Beverley Promise:

(a). A member of the party, or close family relative living in the same household, are diagnosed with COVID-19 (proof needs to be supplied).

(b).  If you’re told to self-isolate by NHS Test and Trace or the NHS COVID-19 app (proof to be supplied).

(c). The Government enforce a policy which results in you being unable to arrive for your holiday.

Sadly, we can’t cover you if:

(a). You decide not to arrive for your holiday.

Our Facilities

All facilities below are open, subject to changes and are not guaranteed. Social distancing must be maintained and we ask from Monday 19 July, you continue to wear face masks to help keep our team safe.

Pools & Activities
Tropical Indoor Pool (Poolside hot tub, steam room and sauna will open Monday 19 July. Showers, toilets, changing rooms, lockers remain closed.)
Lagoon Outdoor Pool (Park)
Cove Outdoor Pool (Bay)
Fitness Gym
Daytime Activities
Crazy Golf
Soft Play
Amusement Arcade
Play Areas
Food & Drink
Jetty Lounge, Bar & Terrace
Catch Takeaway
Saltwater Pub
Entertainment
Starlight Bar Entertainment
Facilities
Park Shop
Laundrette
Coast Owners’ Lounge
Touring Facilities – Toilets, Washing Up & Waste Disposal
Touring & Camping Showers (Please use your own onboard facilities where possible)

Keeping You And Our Team Safe During Your Future Stay

We are really looking forward to welcoming you for a much-deserved future break. The safety and wellbeing of are guests and team remain our key priority. We have been closely following the latest government advice and you can rest assured that you and your family can relax in the knowledge that we have the relevant health and safety measures in place, including:

Face coverings:

Social distancing:

Contactless customer service:

Cleanliness is key:

Our facilities:

How To Contact Us

How to contact us during this time…

Wishing you all well and we very much look forward to seeing you again,

With our best wishes,

The Jeavons Family & Beverley Holidays Team

Coronvirus FAQ

See our FAQs

Terms & Conditions:
*If you choose a future holiday date that is cheaper than your initial booking, no refund of the difference will be given. If you choose a future holiday date which is more expensive than your initial booking, we will find you the best available deal, and arrange with you payment of the upgrade price, providing this is settled in full before your arrival date 6 weeks prior to your check-in day. Please note, this policy is in addition to our regular Cancellation Plan, which will continue to cover for other eventualities as noted within our full Terms and Conditions. www.beverley-holidays.co.uk/terms Please note, if you have booked through another agency or through the newspaper promotion, please contact us to discuss the options for your booking.

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